RETURNS, REFUNDS & SHIPPING POLICY

 

Returns & refunds

Unconditional refunds can be obtained by returning the product unopened to be received by us within 30 days of original dispatch. This includes damaged goods and requires email or telephone notification.

Our returns address:

61 Bridge Street
Kington
Herefordshire
HR5 3DJ

If a product ordered does not arrive at its destination please contact us and we shall resend the order or give you a refund.

Shipping

Shipping is free.

All orders received by 10am (UK Time) Monday to Friday (Excluding Holidays) will be dispatched by Royal Mail for next day delivery, products are only available in the UK.

We do not send products to PO Boxes & all shipments are contained in discreet non-identifying packing.

 

Please get in touch if you need additional information.